1.

First Meeting

I spend time getting to you know you and hearing about your project and outcomes you hope to achieve. I might see some solutions and blind spots that you might not have seen.

2.

Proposal

Based on what I learned, I design a personalized proposal that includes the project outline, package options with pricing, projected timeline and details and more.

3.

Booking

To book your project, a package needs to be approved by you. Then a contract is signed and a deposit paid.

4.

Design begins

I then begin building out my project management space and start designing for our first revision round.

Start the process

Cost

The cost of your project is unique to your needs. As much as I love price transparency, it’s hard to guess the amount you will spend. Payment plans are available which is all laid out in my proposals.

Good design is incredibly valuable and can drastically change the trajectory of your business.

Frequently Asked Questions

This is dependent on if the project is a rush job, sprint or normal brand project. A rush job can be completed in 2 weeks. A brand sprint can be completed in 3 weeks. The minimum time for a normal brand project is 1 month. Projects rely on edits and direction from the client (you!). This is also dependent on the size and needs of your branding project.
Like branding, a website design can be a rush job, a sprint or a normal paced project. A rush job can be as little as 2.5 weeks and a sprint is generally 3-4 weeks. A normal paced website design project is roughly 6 weeks. This is alway dependent on the size and customization of your project which we clarify in our initial call.
I am a Squarespace Expert and Circle Member so I love and recommend Squarespace a lot. I also work in Shopify, Showit and Webflow. I also am very familiar with other platforms and we will discuss this in our initial call.
Some websites need so much customization that I also will design the front end and have a developer create from that design.
For large projects, yes payment plans are put in place. A deposit is paid at starting and then automatic payments are setup based on dates and paid in full when the project is completed.
For smaller projects, the payments can be split up in 2; one payment as the deposit and one payment scheduled 1-2 weeks after.
I accept Zelle, Apple Pay, Venmo and cards. I do not accept any form of checks.
I have a questionnaire that I have you fill out which gives me a lot of insight into whether I can fulfill your vision and project. I also recommend looking through my work portfolio.
We learn a lot about each other in our initial call.
Yes but it varies if you are a new client or a returning client.
New client projects are project rated whereas returning clients might need hourly support to edit a website (as an example). The minimum is 1 hour if you are a returning client.
I do not offer discounts but I do 1 pro bono projects a year. This is determined by the need and project size. I have an application for this process.
Click here or on my Book Now page in the navigation is the easiest way to start the process. Once you're on that page you'll be prompted to start working with me.
No I do not offer refunds. The details of termination and refunds are laid out in full in my contract.
No worries! I help with this a lot through my consultations and coaching. Head to my services page and you will be directed to schedule a consulting/coaching session from there.
We can also hop on my initial 15 minute call to gain a perspective.
Yes! I love traveling for photography. I travel throughout Santa Barbara county and to Ventura (proper) with no added fee. Anything beyond that will have an extra cost and potential other details to work out.

Chelsea Willett of Serpent Weaver Designs at Lizards Mouth in Santa Barbara

Chelsea Willett working on a painting of a papaya.

The underside of a flower on a stormy day.

Kind words about working with me

“Chelsea has been a key player in the success of Age Management Institute. She helped us create a website that is professional, and thorough with enough content and knowledge for our clients to understand what it is that we do in simple terms. We did not have any marketing plan, and Chelsea helped us get clear on what was important to be doing to increase search optimization for our business. She is very experienced in this field and we trusted her from the get go. Everything was delivered on time, communication was excellent and very clear with our expectations. She went above and beyond to get our website, our marketing materials, and a marketing plan to move our business forward. When we first started we didn’t even populate on google search. Now we are the third business from the top. We get new leads all week long. We couldn’t have done this without Chelsea’s guidance and support.”

Mike Brookins, Owner & Program Specialist of Age Management Institute

“ I have had Chelsea design my logo, website, and signage for my company. She has done an exceptional job with creating the perfect logo for my business. Chelsea has also designed my business cards, email signature, and invites. Each task and creation I send her way, she gets it done in by the due date, if not before. Chelsea is very communicative on ideas and her design work is nothing but the best. I've also recommended her to a few of my friends and they now use her as well for their businesses. I think one of her strong points is web design. She really does excellent work!”

Kelli Nowakowski, Founder of Sun Rhythm Showroom

“Chelsea designed my website set it up in a way that was beautiful, easy to navigate for my clients and created a foundation I could manage on my own. She met with me multiple times and really got to know me which reflected in the work she did. As a first time business owner, I was intimidated to step into this digital world I knew little about. It was such a relief to work with someone like Chelsea who was kind, listened to me, helped me with the creative process and gave me confidence in my online presence. She is very communicative and her work is done before the expected date. I tell all my friends who need web design help to contact Chelsea. She is as good as it gets!”